Okura Macau

Galaxy Macau Tm Resort, Macau, China, 00000show map
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Highlights
8
SuperbBased on  143 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in China

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Overview

The welcoming Okura Macau Hotel offers a luxury accommodation in the heart of Macau. Featuring modern architecture, the hotel is opened since 2011.

This hotel is situated 6 km away from Mandarin's House. Okura Macau Hotel is connected with other parts of Macau due to a ferry port located nearby.

Nearby points of interest include a tower, a temple and a church.

Okura Macau Hotel can be reached in a 10-minute drive from Macau International airport.

Rooms

Okura Macau Hotel offers accommodation in 488 guestrooms complete with satellite television, climate control, an individual safe, a living area and a work desk. Some hotel rooms come with a beautiful view over the city. Other comforts include an electric kettle, coffee/tea makers and a stove for self-catering.

Eat & Drink

The hotel offers a hot buffet breakfast served at the restaurant. Guests can try complimentary drinks in the café bar. Cascades treats guests with European meals and lies within 200 meters from the property.

Services

The on-site limousine rentals are also available.

Relax

Guests will enjoy steam baths, beauty services and massage offered on site. Okura Macau Hotel provides a gym and a fitness center to help guests keep fit.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2011.  Number of floors:   17.  Number of rooms:   488.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Outdoor dining area

Poolside snack bar

Restaurant buffet

Cafe

Shuttle

Free airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Seasonal outdoor pool

Indoor swimming pool

Private swimming pool

Sports & Fitness

  • Fitness centre
  • Archery

Services

  • Free airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant buffet
  • Cafe
  • Poolside snack bar
  • Outdoor dining area
  • Catering service
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Fax/Photocopying

Children

  • Cots
  • Children's pool
  • Water slides

Spa & Leisure

  • Seasonal outdoor pool
  • Private swimming pool
  • Indoor swimming pool
  • Casino
  • Aqua park
  • Entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • City view
  • Pool view
  • Landscape view
  • Resort view

Room features

  • Air conditioning
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Turndown service
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub
  • Hair dryer
  • Slippers
  • Free toiletries
  • Lighted makeup mirror

Self-catering

  • Electric kettle

Bedroom

  • Pillow menu

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid films
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 3 pmFREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 12 yearsExisting beddingFREEExtra bedChildren above
12 years or adults
Extra bed
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Galaxy Macau CasinoGalaxy Macau Casino400 ft
Macau StadiumMacau Stadium1700 ft
Macau Jockey ClubMacau Jockey Club2300 ft
Museum of Taipa and Coloane HistoryMuseum of Taipa and Coloane History1400 ft
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Belon RestaurantBelon Restaurant500 ftGalaxy Macau Resort, Avenida Marginal Flor de Lotus
Saffron Restaurant, Banyan Tree HotelSaffron Restaurant, Banyan Tree Hotel800 ftGalaxy Hotel
CascadesCascades900 ftEstrada da Baia de Nossa Senhora da Esperanca
Antonio RestaurantAntonio Restaurant1700 ftRua dos Negociantes No. 3, Old Taipa Village, Taipa
Tai Lei Loi KeiTai Lei Loi Kei1500 ft18, Largo Governador Tamagnnini Barbosa
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St. Lawrence's ChurchSt. Lawrence's Church3.0 mi
St. Augustine's ChurchSt. Augustine's Church3.0 mi
St. Augustine's SquareSt. Augustine's Square3.0 mi
New YaohanNew Yaohan2.9 mi
Macau East Asian Games DomeMacau East Asian Games Dome1.2 mi
Macao Cultural CentreMacao Cultural Centre2.7 mi
Caesars Golf MacauCaesars Golf Macau1.1 mi
Macau Golf & Country ClubMacau Golf & Country Club2.2 mi
University of MacauUniversity of Macau1.0 mi
Lilau SquareLilau Square2.6 miCalcad a da Barra
A-Ma Temple (Ma Kok Miu)A-Ma Temple (Ma Kok Miu)2.9 miBarra Square Rua de Sao Tiago de Barra and Calcada da Barra
Moorish BarracksMoorish Barracks2.9 miNear Mageshan
Macau Fisherman\'s WharfMacau Fisherman\'s Wharf3.0 miOuter Harbor
Sir Robert Ho Tung LibrarySir Robert Ho Tung Library3.1 miNo.3 Saint Augustin Square
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Getting around
Airports
Macau International (MFM)2.5 mi
Zhuhai Airport (ZUH)15.0 mi
Underground
Admiralty40.3 mi
Wan Chai40.7 mi
Bus
Bus stop2.6 mi
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Reviews
8.4
SuperbBased on  143  reviews
  • 9.6
    Exclusive

    Very comfort,very polite,but at the business time during 15.00 to 16.00 we need to wait a lot of time for waiting check in.

  • 6.6
    Good

    the room is so clean and comfortable.

    I felt insufficient staff in the reception. So we had to wait for check-in and check out for a while.

  • 6.2
    Good

    I liked the technology of the toilet and the fact that it is a new hotel.

    Most of the stuff do not speak good English. They are not well trained and requests take a long time to be done for the clients. There is a gap in the stuff's communication skills.

  • 6.6
    Good

    New, a lot of thought went into the renovation, comfortable, luxurious

  • 9.2
    Superb

    Elegant, luxurious, with excellent facilities.

    Casino's staffs had poor service and attitude.

  • 8.8
    Superb

    Understated luxurious rooms with exqusite japanese interior touches ,well thought and verynice..classy inderstatement.

    Internet support slow..took half hour to deliver a LAN cable,and wfi not signal not good.

  • 7.8
    Fabulous

    Not being able to take a picture of the cristal piano.

  • 6.2
    Good

    The service of the staff at Sake Bar and their knowledge on different kinds of sake was amusing.

    We were treated as vip guests and were arranged to have the check-in at 6/F. It appeared to be a good start but not. We were confirmed that our check-out time could be extended to 2pm the next day. After having had the dinner at Yamazato restaurant, the restaurant staff told us that we could not put the bill into the room charge since we had not paid for any guarantee when checking-in. We were surprised on this since we did present our credit card for guarantee. Having checked with the staff at 6/F., we were told that it was a mistake of the staff who helped us to go through the check-in process. At about 12:30pm the next day, while we were taking rest inside the room, a hotel staff came to knock the door and told us that the time for us to check-out had passed and our key cards could not be used. We told him that we were confirmed that the check-out time was extended to 2pm. The hotel staff told us that there was no such record according to what he was getting and he further asked us who confirmed us that. We are desperate and fraustrated about the lack of internal communication and the attitude of the hotel staff. It was not a pleasant stay and we will not recommend this hotel to our family and friends.

  • 7.0
    Very good

    The toilet is really unique.

    Bell service seems to be lackadaisical at times. Some of them seems uninterested to attend to guest's needs.

  • 10.0
    Exclusive

    Amazing! The staff was great! So nice and friendly. The rooms were so nice and comfortable, love the bathroom too! Very clean. The price was good for all the great things you get. Breakfast was good. We love everything about this hotel and 100% we will recommend this hotel to friends. Because of the location of the hotel you don't really need to go anywhere for entertainment, everything is there, you have the shops, restaurants, movie thearer, coffee places (Starbucks), ice cream places, kid's room, teenager's room. Everything in one place, and if you do want to go out in town they have shuttles everywhere, really cool place. Loved it!

  • 6.2
    Good

    Good Room. Good restaurants.

    To late check-in 3pm. It was delayed, i received my room key after 3pm.

  • 9.2
    Superb

    Feels like staying in Japan

    Bathroom wall in glass panel not

  • 8.2
    Fabulous

    Have great fun in outside wavepool!

    No upgrade to suite for our family with child.

  • 9.2
    Superb

    Very great having early check in during peak season and free upgrade to suite with excellent facilities and amenities inside the room. My son likes much the jaccuchi while husband & I likes sauna and steam inside the bathroom. Check in and check out service are good, we don't wait much time to complete the procedures. Staff is nice and and helpful to our enquiries. Outdoor pool w waves is great and we have fun and happy time there. Not only swimming there and also playing beach balls, drinking at the poolside bar and having performance beside the pool. It's very suitable for a family having short trip there. Definitvely will visit Okura again for our next visit in Macau.

  • 8.8
    Superb

    The friendly environment and the staff are very polite and patient.

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Highlights
8
SuperbBased on  143 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in China

Use Badge
Good to know
Check-infrom 3 pmFREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 12 yearsExisting beddingFREEExtra bedChildren above
12 years or adults
Extra bed
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Macau International (MFM)2.5 mi
Zhuhai Airport (ZUH)15.0 mi
Underground
Admiralty40.3 mi
Wan Chai40.7 mi
Bus
Bus stop2.6 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
0Guests / room
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